Walter Davis

Walter Davis

"I do not read solicitations I get in the mail, but I was in the market for refinancing and received a mailing from First Federal Bank. What stood out the most, was them being a VA approved lender. I submitted my request online and had a response within a few hours. From initial contact to closing was 23 days. The process was simple and upfront, with no guess work or run around. James Kroupa and his team were exceptional and carried me through the entire process. What I liked most was the levying of multiple forms of communication. We were able to handle most of our communication through text and email, and in a few cases via phone calls. James Kroupa and his team were exceptional and they made this process very simple. James was honest and upfront and didn't feed me lines to try and coax me into working, or get my hopes about, a transaction that wouldn't be approved. I'm completely satisfied the way this process was handled and its outcome. I don't recommend businesses and such, but I would recommend James and the bank he represents should anyone I know be in the market for refinancing in the future."

First Federal Bank, Apollo Beach FL
5
2019-05-10T09:28:28-04:00
"I do not read solicitations I get in the mail, but I was in the market for refinancing and received a mailing from First Federal Bank. What stood out the most, was them being a VA approved lender. I submitted my request online and had a response within a few hours. From initial contact to closing was 23 days. The process was simple and upfront, with no guess work or run around. James Kroupa and his team were exceptional and carried me through the entire process. What I liked most was the levying of multiple forms of communication. We were able to handle most of our communication through text and email, and in a few cases via phone calls. James Kroupa and his team were exceptional and they made this process very simple. James was honest and upfront and didn't feed me lines to try and coax me into working, or get my hopes about, a transaction that wouldn't be approved. I'm completely satisfied the way this process was handled and its outcome. I don't recommend businesses and such, but I would recommend James and the bank he represents should anyone I know be in the market for refinancing in the future."
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